First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
------------- ------------------------- --------------------------
Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
|
Good service no problems...thank you.
...clive boulton
|
Great service, next day delivery as promised. Many thanks.
...Steven Nathaniel - Barlows UK Ltd
|
Very bad, my order has not been deliverd.
...perparim tema
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Item arrived quickly and works
many thanks
...Castle Bakery
|
Pump easy to find with very prompt delivery. Good service
...Phil Daniels
|
Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
...Paul McSparron
|
All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|
RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
...Mark Gough
|
£
£171.60 
