Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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Your service is excellent. I have not yet had the heat pole installed, but it looks good. ...John Hey
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Fantastic service thanks so much 100% ...james wilson
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Easy ordering good service. ...David Lake
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Efficiency and reliability! ...Marini Maurizio
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Very helpfull and quick delivery. ...shirley fryer
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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