Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Thank you so much for my order, which I was really happy with and the delivery service was 100%.
...Joan Stockton
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Hi, Good, fast and efficient service. D. H.
...hewitt maintainance
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received goods thanks
easy to order and prompt delivery
...Mark Nankivell
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Exactly as it said on the tin. Couldnt ask for better service.
...Alan W Harper
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks
...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
...Melinda Irwin
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch
...Mike Veitch
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
...Andy Blachford
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.
...Sue Mitchell
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£
£950.00 
