Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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good comunication and reqular updates. reasonably quick delivery. ...Arthur McKay limited
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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Excellent service received, prompt communication throughout order process, would recommend and use again. ...Mr K J Higgs
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you ...Giles Procter
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Great service prompt. No hassle. Would use again thanks ...Paul Edwards
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks ...daniel macdonald
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