We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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knowledgable and helpfull staff and delivered as per instruction v.good!
...kevin moody
radwaygrange.com
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.
...Joan Muir
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
...Geoff Yeates
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Prompt service & delivery, very pleased with product good value/well made.
...Jacqueline Douglas
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
...Aykhan Mammadov
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.
...Anthony Lowton
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tanks for all, I received to day and is ok.
...aquarius srl
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed.
...Mr Graeme Neill
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£
£6.44 
