We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service. ...Perrys
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round! ...Marilyn Hesslewood
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ...Wendy Brown - Mrs
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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No problems, which is as it should be. ...Steve Cox
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