Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Excellent service. Good communication. Many thanks.
...Lesley Evans
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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slight problem sorted out superfast
...Anthony Vance
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :
...Milan Vadera
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received without a problem and thanks for prompt service.
...Brian Behrman
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.
...Roger Mills
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I found this company great to deal with, and I will certainly buy from them again
...Donald Mackay
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£
£4.61 
