Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service ...Mrs A Limb
|
Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh , ...Mrs P Marsh
|
When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
|
Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...Jeremy Cobbold
|
Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
|
Great service and communication ...Charlie Youlten
|
Fast delivery and excellent communication . Thank you ...nick plenty
|
The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it. ...Paul
|
When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
|
Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future. ...Shirley Tilbrook - C. Tilbrook
|