Delivered on time, no problems using Mytub. ...Dot Yang
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Spot on sevice ...Paul Harewood
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Brilliant ...Peter Woods London Limited
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...Victoria Yeomans
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Absolutely fantastic service at the best price ! ...Donna meade
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...Dylan Hall - DCR International
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Great Service, Good Communication, Thanks ...colin ryan
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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