Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order. ...Derek Brett
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Dear,
I recived my shipment,everything is ok.
Regards ...Ljubomir - Tehnoservis Lakuš
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.. ...Dafydd Huw Lewis Winfield
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan ...M I MacMillan
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Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe. ...Dennis vercoe
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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