Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
...Florence Smith
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Equipment arrived on time, well packaged.
...Underfloor Heating Supply Limited
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Happy with the service. Received the order today in first class condition.
...Martin Crockford
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Excellent service and very helpful delivery man. Will certainly do business with you again.
...Aidan Harrison
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.
...Ian Duriez - Murtec ICD
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site.
...chris meiklejohn
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Everything received as requested. Many thanks
...Ian Castledine
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered.
...Ms S E Ellis
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot
...John Saliot
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£
£63.14 
