I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. ***** ...Mr john law
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Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site. ...chris meiklejohn
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easy to order,and arrived on time ,no problems! ...david hopkinson
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
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