Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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Thanks for a quick and well-notified delivery . Good value item. ...Russ Gillam
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Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends. ...Rajesh Sharma
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again. ...Mr John Fullerton
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Great communication throughout the transaction. Will use again ...keith russell
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Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
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