I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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cannot fault service, delivered on date arranged. ...william harper - Mr
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Excellent service and prompt delivery ...TSC Ltd
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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Thermocouple was fine but I thought the package & post costs of �5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Excellent service, kept me informed of expected delivery. Thank you ...Simon Morris
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
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Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub ...John Murray
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Very good service and a good price. I would deal with My Tub again. ...George Vince
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for. ...Carol Searle
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