The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.
...Michael Sandison
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f
...Graham Burgess
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Many thanks for your help Little known Ideal Standard part was traced for me successfully.
...John G
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
...Vijay Modha
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits
...Mike Maynard
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Excellent service. Items were well packed and arrived when indicated.
...Brian Jones
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.
...Robin Cooper - Morgan Cooper Limited
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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great service
...ksk plg
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£
£32.67 
