The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Collected last item today. Very helpful in enabling early collection of sink before last weekend. ...Colin McGilp
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Great service, communication was superb from Ordering to Delivery. ...Anna Morge
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend. ...Hannah Evans
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The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again. ...m dowling
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Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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