Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend! ...Asta Jv
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...Paul Hickling
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises. ...Jean W Hatton
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Good service and part delivered on time ...Malcolm Hieron
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others. ...Anthony Johnson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...Andrew Martin Whitton
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...Dylan Hall - DCR International
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