Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round! ...Marilyn Hesslewood
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Excellent service, good communication, quickly located a part that everyone else said was obsolete. ...Piers Goodman
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout. ...Brian Shaw
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards ...Peter Hobbs
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso ...Graham Redpath - FAO S Gillard Plumber co G Redpath
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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