We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Good price and excellent service !! ...Design and Technology Services Ltd
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Goods received as ordered delivery is a bit slow. ...Steve Davis
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Excellent timely service ...PAUL
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service. ...Tim Feltwell
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find. ...Alpin MacGregor
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you! ...Mark Hawkins
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ...David Carstairs
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again. ...Margaret Collins
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