Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Excellent service and delivery. Would definitely use again. ...Amy wakem
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed. ...Mike Diamond
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Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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Product arrived on day stated in order update e-mail. Thanks. ...Graham Russell
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub ...Jan Adams
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
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Order received promptly. Customer service excellent. ...Susan Broadbent
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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