Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great service with no problems. Delivered sooner than expected.
...Martin Sawyer
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
...Baxi Heating
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!
...Lyn Hughes
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Very efficient service.
...Kevin LewisLinbrook Services Ltd
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
...Cedric Beeby
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
...Colin Colby
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£
£896.39 
