First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
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Excellent communication so i could keep my customer upto date ...dan morgan
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks. ...Devbai Ruda - Eurocontractor Ltd
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper ...J Cropper
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future. ...James McIntyre
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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Thank you for your assistance ...Clifford Birmingham
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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