The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou! ...Brian Radbone
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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Hi..
I received my order nextday,,: thank you. ...arkersel
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Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub ...Richard Midmer
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again. ...David Austin
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again ...Carol Beasley
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