Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub ...Alwyn Kennedy JP
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams ...Ross Williams
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Thanks - very fast service with friendly and helpful staff ...Andy Phipps
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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