I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin.
...martin brownjohn - MSJ Maintenance
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As all ready stated, the service I received from My Tub was first class. I was infomed all the way regarding delivery and everything ordered turned up.
Very proffessional service.
Regards
Frank Dove
...Frank Dove
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
...Samuel Marsden
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excellent service
...Stephen Crossley
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you.
...Saif Ahmed
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
...Elemental Heating
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.
...Malcolm Hearn
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Received order as promied on time.Would use you again
...Martin Needle
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£
£2325.57 
