Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service! ...Mrs M P Cudworth
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Many thanks. Very swiftly delivered. ...Chris Bushnell
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Good service - very pleased. ...john hart
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much! ...Nirmal Aujla
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no problems. excellent service. ...r pattinson
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Quick, easy and delightful. Happy with the service and would buy again ...deanay
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