Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...MR STEVE TOMLIN
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Very pleased with your helpful service and the delivered products ...Geoff Williamson
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks ...Minerva plumbing
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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Ordered, paid for and delivered quickly and painlessly. Thank you. ...Jim Dunlop
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent. ...Paul Rainey
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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