This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Amazingly fast service ...Brigid Tapping
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round. ...Ray Riley
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company. ...nigel - warren
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you ...Presbytery Guest House
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good service kept well informed thanks will use again ...Mark Gough
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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