Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
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Great service. Helpful staff! ...Brett Gascoigne
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Thanks, bit slohw delivery, but good service, good prise. Thans again ...Marios Boiler Service
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again. ...Lawrence
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Quick service - Excellent! ...Contemplation Homes
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden. ...Ronald Samuel Bowden
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