The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
|
Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
------------- ------------------------
Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
|
My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
|
The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest ...Christopher Guest
|
Thank you for the fast and efficient service I have received ,part fitted and in operation again ...Andrew russen - Beesmart dry cleaners
|
Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey ...Michael Caffrey
|
Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".
Dont really know what more you could ask. ...N Johnson
|
Excellent service, part received within just a few days. Would definitely use again. ...Caroline Rose Northamptonshire Police
|
Superb as always ...Matt Fishenden - Albany Reactive Services ltd
|
Easy to order and free delivery too. Good experience. Thank you ...James Muff
|