i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
|
very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time. ...Mavji Bhulia
|
When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
|
Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
|
Brilliant service helpful staff and a fast delivery. ...Mrs IA BRUNSKILL
|
Excelllent service ...Mrs M E McEvoy
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
|
GREAT TO DEAL WITH ...EDDIE FISHER
|
Item arrived quickly and was as described. Good service. ...Kirk Dranfield
|
my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
|