I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition. ...Ram Tiwary
|
Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
|
Fantastic service and really helpful chasing down delivery ...Simon Macpherson
|
Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
|
Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
|
Hi. Just to confirm that I received my order on Friday 24 October 2014. The only comment that I would want to make is that I expected confirmation that the delivery date of 24 October was to be the actual date. However, I had to phone to find out that this was the case.
regards
Jim ver ...Jim Glover
|
Arrives superfast and well packaged. Very pleased ...Johanna Duffy
|
Special order delivered when promised great service thanks ...Steve Reid
|
Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
|