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Silent-db20 Expansion Socket 90mm |
Related Geberit Hdpe Range 32mm To 315mm Products |
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent value for money compared to other sites, would not hesitate to use your company again ...Sandra Coxell
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend. ...David Meredith
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White ...Anita White
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again. ...Brian Collins
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
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Why choose MyTub Limited for silent-db20 expansion socket 90mm 308.012.14.1?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This silent-db20 expansion socket 90mm 308.012.14.1 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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