VERY GOOD, EASY USE INSTRUCTIONS,
...Clive Bradley
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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason
...Richard Mason
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃
...Mrs D Small
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Excellent service. Highly recommended. Thank you
...Jason Webb
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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Great Service, just the right item, came on time. I will use Mytub again
...Geoffrey Taylor
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery.
...Peerless Engineering Limited
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
...Paul Anthony
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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£
£115.54 
