I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
|
Good service.
Thank you.
Doug ...Doug Yelland
|
Best service ever ! ...mr stefan mark angelos
|
Good. ...coat marine limited
|
absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
|
Excellent services ...Monwara Dewan
|
Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
|
Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
|
100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required. ...Kevin Culling
|
Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
|