Great customer service and amazing delivery speed. Very impressed.
...Juan Jose Carlier - Inter-American development Bank
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks
...David West - Elco Building Services
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
...KEREN JONES
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Great service from you, so thank you
...James Robinson - Lee Robinson Associates Ltd
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub
...Alwyn Kennedy JP
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.
...George Paparestis
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Once again Fantastic service on a hard to find item.
Thank you very much!
...Tom Hawthorne
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
...Louise Knowles
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Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
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£
£732.06 
