Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
...MR RAYMOND SEED
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Exactly as ordered
...Richard J Dejewski
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Prompt service online and with delivery since we needed this replacement asap. Many thanks.
...Mrs
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your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards
...andy moss
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corrrect part arrived on time, thx
...H W Gravell
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Excellent service - communications very good
...Richard Pinker - Mr
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased.
...Mrs V Harris
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£
£541.11 
