Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub
...John Murray
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Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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slight problem sorted out superfast
...Anthony Vance
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife.
...Craig
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Great prices,good service !
...Mosco
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Great service at a great price. Liked the fact that the item description made it very clear that pre-2003 models needed to order a new seat as well as the hinges. Advice was spot on. Cheers.
...Kai Hilton-Jones
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.
...Philip Hide
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
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£
£220.68 
