The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
...Michael Dickens
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot
...Doug Elliot
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again.
...wayne
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Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson
...Alexander Simpson
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.
...Barry Coleman
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf.
...Gillian Wolf
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey
...nigel bailey
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£
£477.23 
