Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie
...Josie Hobson - NSG Exports Ltd
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
...Timothy Hayton
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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Kept me informed all the time of progress of order good coms
...Reg Batcheler
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more.
...EWOS Ltd
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Very helpful customer service when I messed up on the transaction.
...David Simpson
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Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again.
...Richard Bannister
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
...Elaine Lawrence
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£
£732.06 
