It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub ...Peter Jones
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item delivered promptly, really pleased with purchase and service ...J SAMPSON
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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Good value, good delivery costs, a little long wait though. ...Brian Kerr
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
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Very good service thanks ...J Marshall
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Great service, goods arrived a day early . ...I Lowe
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