Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer. ...Mr S Bell
|
Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
|
Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub. ...Lucy Black
|
Excellent service and response from a very professional and responsive team ...Thorpe Learning Environments Ltd
|
Item sent quickly and with good packaging, thank you. ...c. dunkley
|
Fantastic service and really helpful chasing down delivery ...Simon Macpherson
|
no problems. excellent service. ...r pattinson
|
Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
|