Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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excellence service and a prompt delivery, would use again ...paul redford
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Great price and communication throughout was first class, as was the delivery -many thanks :- ...Paul Spiers
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Order arrived intact and on time. Thank you. ...Kenneth Roberts
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
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Great service - right product turned up when promised despite the snowy conditions. Thank you. ...Jenny Beard
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
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