This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan
...M I MacMillan
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
...Dominique Saliceti
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Thank you for nice service, everything was perfect.
Ragards
...Luke
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF
...Alan Franklin - Banner Property Franklin Ltd
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much!
...Shaun Carr
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team
...Conrad Gurnett
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Order arrived intact and on time. Thank you.
...Kenneth Roberts
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Excellent Service Many Thanks Paul
...Paul Wakefield
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£
£28.37 
