Good service. On time and as required ...John Chester
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive. ...stephen Lusher
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again. ...Mr. M. Hedger
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again ...Paula Cameron
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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