I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|
excellent service ...John Lamb - Llewellyns
|
Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
|
I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
------------- ------------------------- ----------------------
Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c ...Mrs Christine Simmonds
|
Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again. ...Richard Bannister
|
Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done ...judith gillett
|
Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...Helen Kennedy
|
Many thanks for the excellent customer service ...Aviation Training International Ltd
|
Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good. ...Simon Charlesworth
|
Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
|