Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Equipment arrived on time, well packaged.
...Underfloor Heating Supply Limited
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.
...W J Griffiths
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
...Karen Chubb
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Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
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Bath was as expected, delivered on time and at great price. Would recommend to anyone.
...Michael Shaw
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The items arrived quickly and are all of excellent quality and the website is very easy to use.
...Susan Stevens
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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.
...Eila McGeary
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Easy to use website and fantastic customer service. 10 out of 10
...Olga joven
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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£
£64.64 
