Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...Anne Langley - Langley
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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Good price and service. Delivered within the timescale promised. ...Peter Devine
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks ...daniel macdonald
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Radiant received in good condition and in good time too. Thank you. ...Blue Flame Gas Services
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay. ...Ray Le Goubin
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