Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much! ...Miss Danielle A Johnson
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Thanks for your excellent service. Will use you again when necessary ...Norman Kaye
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks ...JANET THOMPSON
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010. ...Andrew Williams
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
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