Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers ...Holly
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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sent photographs of parts required to support today hope they recieved them awaiting your response ...rosita scales
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The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe ...Roger F. Marsden
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again ...James A Cooper
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again. ...m dowling
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...mike chmiel plumbing services
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